Beschreibung The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals with Customers. Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more.
Big Book Of Customer Service Training Games Quick Fun ~ Big Book Of Customer Service Training Games Quick Fun Activities For Training Customer Service Reps And Anyone Else Who Deals With Customers Author: ��Andrea Kr��ger Subject: ��Big Book Of Customer Service Training Games Quick Fun Activities For Training Customer Service Reps And Anyone Else Who Deals With Customers Keywords: Big Book Of Customer Service Training .
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