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Knock Your Socks Off Service Recovery (Knock Your Socks ~ Building on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class recovery system. Enlivened by John Bush's witty illustrations, the book explains: * The economics of recovery--what it costs when you lose customers, and how little it can cost to win them back * The processes, policies, and technology a company must have to ensure an effective, real-time recovery system * The manager's role in .
Knock Your Socks Off Service Recovery: Zemke, Ron, Bell ~ Building on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class recovery system. Enlivened by John Bush's witty illustrations, the book explains: * The economics of recovery--what it costs when you lose customers, and how little it can cost to win them back * The processes, policies, and technology a company must have to ensure an effective, real-time recovery system * The manager's .
Delivering Knock Your Socks Off Service (Knock Your Socks ~ Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) Paperback – October 29, 2011 by Performance Research Associates (Author), John Bush (Illustrator) 4.5 out of 5 stars 42 ratings
knock socks off meaning, definition, examples, origin ~ To knock their socks off, you have to go out of your comfort zone and do something unexpected. Origin. The phrase "knock or blow someone's socks off" was initially put on record in the American South (the southern United States) in the 1940s, where this phrase referred as defeating someone in the fight. Due to this reason, the phrase had negative associations, but it began to obtain more .
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