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    Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience

    Beschreibung Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience. A guide to the principle of customer amazement. Hyken uses fifty companies as role-model examples to teach seven powerful strategies that will kick-start the revolution in your organization.



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    Cult of the Customer - Shep Hyken ~ What is The Cult of the Customer? In today’s competitive business world, you need to create an experience customers won’t forget. The Cult of the Customer will show you how.. This updated edition contains new stats and facts and leads you through five distinct cultural phases, starting with “uncertainty” and ending with “amazement.” The happier your customers and employees are, the .

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