Beschreibung Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know: How ... Them Coming Back and Tell Everyone They Know. Proving that loyal customers are better than satisfied ones--since the latter will shop anywhere--a sales staff trainer shows readers how to produce customer loyalty through a fresh approach to customer service and how to turn customers into salespeople. Tour. IP.
Customer Satisfaction is Worthless, Customer Loyalty is ~ Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know: How . Them Coming Back and Tell Everyone They Know / Gitomer, Jeffrey H. / ISBN: 9781885167309 / Kostenloser Versand fĂŒr alle BĂŒcher mit Versand und Verkauf duch .
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Customer satisfaction is worthless, customer loyalty is ~ Customer satisfaction is worthless, customer loyalty is priceless : how to make customers love you, keep coming back, and tell everyone they know To longtime sales and customer-service pro Jeffrey Gitomer, boasting about a near-perfect customer-satisfaction rating of 97.5 percent is a major mistake. "That means 2.5 percent of your customers are mad and they're telling everyone. And 97.5 .
Customer Satisfaction Is Worthless Loyalty Priceless ~ Merely said, the customer satisfaction is worthless loyalty priceless jeffrey gitomer is universally compatible in imitation of any devices to read. Ebooks on Google Play Books are only available as EPUB or PDF files, so if you own a Kindle youâll need to convert them to MOBI format before you can start reading.
Customer Loyalty: How to Earn It, How to Keep It (Jossey ~ Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know Jeffrey H. Gitomer. 4,4 von 5 Sternen 125. Gebundene Ausgabe. 16,54 ⏠Hug Your Haters: How to Embrace Complaints and Keep Your Customers Jay Baer. 4,4 von 5 Sternen 106. Gebundene Ausgabe. 23,57 ⏠The Ten Principles Behind Great Customer .
5 Ways to Earn & Build Customer Loyalty / WordStream ~ Know Your Customer and Let Them Know You. One of my favorite things is when I meet someone once, and the next time I see them, they remember my name and a detail about our last conversation. This is important for customer loyalty! Companies should strive to do with their customers. Admittedly, it is easy to say, but much harder to do. Send âHappy Birthdayâ & Other Personalized Emails .
6 Tips To Make Your Customers Keep Coming Back ~ Your best customer is the one who keeps coming back to you. Yes I know, hardly breaking news but worth the not-so-gentle reminder. No business can grow without retaining its customers.
7 Excellent Ways to Attract New Customers ~ Learn all you can about direct response marketing practices, because they will teach you to focus on results that matter. Create compelling messages that tell your ideal audience why they'd have to be a fool not to work with you. Show them you understand their pain, and can make it go away faster and cheaper than they could without you.â 6 .
How to Exceed Customer Expectations (with 3 Examples) ~ The higher they are, the less likely you are to exceed them. So, how do you meet and exceed customer expectations? The SuperOffice blog has mentioned it on a few occasions - The figures that show 80% of companies believe they are providing superior customer service, while only 8% of their clients agree with them.
A Complete Beginner's Guide To Fisting - How Do You Fist A ~ She also recommends as much communication as possible so you can know when your receiving partner is ready for more and when they want you to stop moving. So without further adieu, letâs dive ri
What is Customer Experience: Strategy, Examples, Tips / Hotjar ~ Customer experience, also known as CX, is your customersâ holistic perception of their experience with your business or brand. CX is the result of every interaction a customer has with your business, from navigating the website to talking to customer service and receiving the product/service they bought from you.Everything you do impacts your customersâ perception and their decision to .
4 ways to retain customers and keep them coming back ~ Home >> Small business marketing >> 4 ways to retain customers and keep them coming back. Itâs a common fact that it costs more to acquire a new customer than retain an existing one. In fact, it costs a company 6-7 times more according to Bain & Company. Thatâs why treating your customers right after they buy is just as important as it is before they buy. One of the easiest ways to grow .
15 Important Tips to Help You Keep Your Customers ~ This one is a no-brainer: You canât create a tribe of loyal customers without an exceptional customer service experience that keeps them coming back. In this section, weâre going to bust a few customer service myths wide open, as well as tackle some important things you need to keep in mind when offering support online. 9. Speed is .
25 Tips for Earning Customer Loyalty - Entrepreneur ~ You want to give customers a reason to keep coming back. And, thatâs when incentives come into play. It could be something as simple as a discount on their next purchase or giving them a free .
10 Customer Service Email Tips [Checklist] for Better ~ Make sure your customer knows how much you appreciate their feedback, no matter the tone or content. 10 Tips for Sending Better Customer Service Emails 3. Use canned replies for automation. While speed isnât the most thing in customer service, response time does matter. When interactions become repetitive, having a quick way to respond to common issues can save your support reps tons of time .
: The Best Service is No Service: How to ~ Customer Satisfaction is Worthless Customer Loyalty is Priceless: How to make customers love you, keep them coming back, and tell everyone they know Jeffrey Gitomer. 4.4 out of 5 stars 200. Kindle Edition. $9.99 . Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Leonardo Inghilleri. 4.5 out of 5 stars 111. Kindle Edition. $10.99. Your .
How to Get Your Customers to Recommend Your Brand to Others ~ If you treat them the same way, theyâll recommend your brand to others as well. Respond to customer inquiries as fast as possible . Letâs continue talking about customer service. In addition to providing friendly care during daily interactions, your support team needs to go the extra mile when customers have questions or problems. Itâs easy to get frustrated with a disgruntled customer .
How To Tell Someone They're Wrong (And Make Them Feel Good ~ There are plenty of reasons not to tell someone they're wrong. It's uncomfortable, for one thing. You also might come off as rigid, unsympathetic, arrogant, or worst of all, politically incorrect.
50 Tips on How to Get More Customers to Your Store - Small ~ Great. Let customers know youâre offering double or triple rewards points today. The extra incentive might be all they need to get out the door and into your store. Market to loyalty program members. As members build up loyalty points, send emails to remind them when theyâve reached a certain level and encourage them to come in.
The Best Service is No Service: How to Liberate Your ~ Customer Satisfaction is Worthless Customer Loyalty is Priceless: How to make customers love you, keep them coming back, and tell everyone they know Jeffrey Gitomer. 4.4 out of 5 stars 109. Kindle Edition . $10.42. Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience Brad Cleveland. 5.0 out of 5 stars 16. Kindle Edition. $44.20. Your Customer Rules .
Welcome to your new HQ / Slack ~ Welcome to your new HQ. Teamwork can be hard, messy, complicated⊠and still the best way to work. Thatâs why we made Slack â a place where people get work done, together.
Best Service Is No Service, The: Bill Price, David Jaffe ~ Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know Jeffery Gitomer. 4.3 out of 5 stars 183. Hardcover. $14.78 . Next. What other items do customers buy after viewing this item? Page 1 of 1 Start over Page 1 of 1 . This shopping feature will continue to load items when the Enter key is pressed. In .
How to Respond to Rude or Inappropriate Remarks ~ âPerhaps they are an open book with everyone they meet and expect others to be the same.â Still others are passive-aggressive. âPerhaps they are envious of you or annoyed with you and .
Jeffrey Gitomer's Little Platinum Book of Cha-Ching! 32.5 ~ Customer Satisfaction is Worthless Customer Loyalty is Priceless: How to make customers love you, keep them coming back, and tell everyone they know (English Edition) Jeffrey Gitomer. 3,6 von 5 Sternen 16. Kindle Ausgabe. 8,33 ⏠Weiter. Produktbeschreibungen. Kurzbeschreibung. Following in the bestselling footsteps of The Little Red Book of Sales Answers, The Little Gold Book of YES .
20 Shocking Customer Service Facts and Stats (Infographic ~ If you havenât made outstanding customer service a top priority at your company yet, these 20 shocking stats and facts will make you think twice: 20 Customer Service Facts and Statistics If you would like to share this infographic on your blog or website, just copy the following code and paste it into your webpage source: